/ SHIPPING POLICY

/ LOCAL DELIVERY OR COLLECTION SERVICE

We aim to dispatch your brownies as soon as possible. Orders placed before 12 noon should arrive the next working day, however on rare occasions can take up to 5 days to arrive for Scotland and Northern Ireland, especially if Royal Mail are having difficulties.

If you place an order on Friday after 12 noon or over the weekend, this will be shipped on Monday.

Please note, our brownies have a 1

 week shelf life at room temperature – so no worries on that front. They can also be frozen for several months.

We do not guarantee delivery dates, and here’s some of the reasons why: 

- Incorrect addresses (you’d be surprised…). Please take a moment to triple check the address you are sending to. Incorrect addresses can cause delays or worse, the brownies get lost or destroyed.

- Delays with our courier. Whilst they’re on the whole great, they may, in rare instances, have issues such as adverse weather conditions, a blown tire, a goat in the road determined to have a staring competition with their driver.

If you have questions about residential/corporate/wholesale deliveries please contact info@badbrownie.co.uk.

The cost of delivery anywhere in the UK varies depending on how much is ordered and is free over £60. For deliveries to EU destinations, please shoot an email to info@badbrownie.co.uk.

 

PLEASE NOTE: We only deliver on weekdays. Our courier service does not currently offer weekend deliveries. If you require your order for an event at the weekend please take this into account when you place your order.

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